JOVEN

The products purchased on JOVEN.in can be returned or exchanged within 7 days of delivery. Post this, return, or exchange is not allowed. Also, for the return or exchange to be valid, products must be returned in their original packaging, including hangers, polybags, hang tags on garments, shoe boxes, dust bags, and gift boxes. Pick up: In most locations, we offer a free pick-up service. You will see a pickup option when you submit a return request. Self-Ship: In some locations, our logistics partners may not offer a pickup. In such cases, we request you to self-ship through a reliable courier service & we will credit the shipping costs in your JOVEN Wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us on care@joven.in giving your order id to help us track your order.

Tap on the “My Orders” section under the main menu and then select the item or order you want to cancel. Please note that your order can be cancelled within 2 hour of placing it after that we can’t cancel it. Alternatively, you can reach out to us on whatsapp +91 9952309143

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Not to worry! You can contact us through our contact page! We will be happy to assist you. Reach out to us on Whatsapp +91-9500944244